Are sizes unisex? How do I figure out my size?
Yes, our shoes are unisex, please refer to our size guide in our shop to figure out what your size is.
How do you ship my items and how long will it take?
Thank you for ordering an item from Maz Brasil Philippines. We ship to most addresses nationwide as long as reachable by local courier (LBC, Air21, JRS, etc). You will usually receive the shoes within 3 - 5 business days from the day payment is received. Shipping is FREE on all online orders!
Please contact us through messenger on our website to request an exchange. Kindly note, however, that you will need to shoulder one-way shipping fee of approximately P125-150 depending on your location.
At this time, we are unable to offer returns, refunds, or cancellations.
If there should be an error on our part (we hope not but an example is our delivered item/s do not match your order on record), Maz Brasil Philippines shall bear the cost of exchange and re-delivery. Kindly inform us within five (5) working days from receipt of the item/s. We will then contact you with further details on how to exchange your item.